Sorry Omar ... You don't have 30 points

A response from the Griffith Electorate Office tells a sad story, Omar does not reach 30 points needed to apply for a family member to join him in Australia as a carer. (Emphasis added by me.) I acknowledge that they have been trying to assist Omar but they can't submit or write his application. Immigration should manage an application process to gather information they will use to make a decision.

I refer to previous correspondence regarding your request for assistance in relation to your family’s visa application. I have been liaising with the Department of Immigration and Citizenship on Kevin’s behalf to make enquiries in relation to this matter.
As you are aware, Medibank Health Solutions (MHS, formerly known as Health Services Australia) provides medical assessments for Carer visa applications on behalf of the Department of Immigration and Citizenship.  
MHS has determined that you do not meet all the requirements to be issued with a satisfactory certificate and therefore any Carer Visa application is likely to be unsuccessful.
While the Department appreciates your desire to have the support and assistance of a family member in Australia, the Department must accept the findings of the qualified doctors and radiologists employed or approved by MHS under the Migration Regulations. 
This means that if you do not receive a rating of 30 or more in your assessment by MHS, the Carer visa cannot be granted.
It should be noted that if you are able to provide new and compelling information regarding your medical conditions, you may seek a reconsideration of the decision. 
I understand that reassessments are referred to a more senior MHS doctor and will only be considered if new information has been submitted. 
As part of this process, it may be beneficial to obtain additional medical reports from as many sources as possible.
I suggest that you explore this option prior to preparing a visa application for your family.
You or your migration agent are welcome to contact MHS on 1300 361 046 to discuss the options available to you.
Please advise Kevin’s Electorate Office once you have received an outcome to your review so that further assistance can be provided.